We have increased our patient lists by 4,500 people and seen no increase in demand for either primary or secondary care consultations because we do things differently.
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Emergency Department Volunteer Health Champions are people who voluntarily give their time to support patients, carers and staff in the Emergency Department. Key to the role is the development of positive relationships, between volunteers, staff, and people using the A&E service.
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There are currently 18 people involved with the practice as champions. Having an extra pair of hands can help busy clinics run smoothly and help keep waiting times at reception to a minimum.
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